MOBILE services within Wangaratta and surrounds will be temporarily affected this month as Telstra will undertake upgrades to its mobile base station.

The works will begin on Wednesday, 14 May and the site will need to be switched off during the following periods:

• Wednesday 14 May – Saturday 17 May 2025 (offline during the day)

• Monday 26 May 2025 - Thursday 29 May 2025 (Network offline)

• Friday 30 May 2025 - Saturday 31 May 2025 (Offline during the day)

Telstra mobile customers will receive texts advising of the upcoming work.

Landline services, NBN internet services, and mobile coverage from other providers will not be impacted.

Telstra said its customers can continue to make calls and send texts during disruption to mobile services by switching on Wi-Fi Calling.

This is a free setting on most popular mobile phones and allows your mobile to make and receive mobile calls while connected to Wi-Fi.

A Telstra spokesperson said upgrades would look to bring a better user experience to the community.

“We also encourage business owners talk to their bank about connecting their EFTPOS terminals to their NBN or Wi-Fi connection to prevent delays in processing transactions,” they said.

Keep up to date on this outage via https://www.telstra.com.au/outages works.