Nineteen outstanding new Junior Triple Zero Heroes have been recognised for their exceptional courage and maturity while calling Triple Zero (000) in an emergency, including Chesney Vale's Jake Soyer.

For 21 years, the Junior Triple Zero Hero awards have celebrated young callers nominated by Triple Zero Victoria’s call-takers for their clear thinking and composure during emergencies.

Jake was just 11 years old when he took over a 000 call for his dad David, who had been out in a paddock at home when he was bitten by an insect and suffered an anaphylactic reaction in April last year.

Jake’s dad was having trouble speaking, so Jake spoke with Triple Zero Victoria call-taker Leah Annunziata, who nominated him for the award because he stayed very calm and did an amazing job answering her questions and searching for EpiPens for Dad while also looking after his younger sister.

Leah was able to meet Jake and his family for the first time at Melbourne Museum last week, where she presented Jake with his award alongside Emergency Services Minister Vicki Ward.

Ms Ward praised the outstanding young recipients for their quick thinking and calm actions under challenging circumstances.

“These Victorians show you’re never too young to be a hero," she said.

"While we’d all hope kids never have to make the call, it’s important that caregivers have the conversation with them on what to do in an emergency - it could save a life.”

Triple Zero Victoria’s CEO Deb Abbott commended the bravery, perseverance, resilience, and courage of young callers to Victoria's Triple Zero (000) service.

“Each young hero deserves commendation for their quick thinking, focus, and readiness to follow instructions when faced with a potentially life-threatening scenario,” Ms Abbott said.

"Congratulations to all our young heroes who instinctively knew to call Triple Zero (000) immediately and provided the information our emergency call-takers need to help their loved ones and others in an emergency.”